What is DDU?
DDU stands for “Delivered Duty Unpaid”. The price you pay at Tokeiwabi covers the watch and its shipping, but not your country's taxes.
On arrival, the carrier calculates VAT and any customs duties, then requests them from you before or at delivery. This is standard for any purchase from outside your customs area.
- Watch (declared value)180 €
- Import VAT (~20%)≈ 36 €
- EU import charge (since 07/2026)≈ 3 €
- Carrier handling fee≈ 15–30 €
- Payable on delivery≈ 54–69 €
Under €150, no customs duty in the EU — only VAT and the import charge apply.
The rules by zone
🇪🇺European Union
- VAT due from the first euro, calculated by the carrier on arrival.
- No customs duty under €150 (VAT still applies).
- Since 1 July 2026, an import charge of €3 per product type may be added, even under €150. It is collected by the carrier, not by Tokeiwabi.
- Give your own name only: a company name puts you in the commercial import category (B2B), with much heavier formalities.
🇺🇸United States
- “De minimis” threshold: orders under $800 USD generally exempt.
- Above $800, import duties apply.
- Customs may request a detailed form (Watch Breakdown), handled by the carrier.
🇨🇦Canada
- Orders above CAD $20 are subject to GST/HST and duties.
- Charges set by the CBSA and billed by the carrier.
🌏Rest of the world
- Rules vary by importing country.
- Check with your local customs before ordering.
Summary of thresholds
| Zone | Duty-free allowance | On arrival (DDU) |
|---|---|---|
| European Union | 150 € | VAT from the first euro. Duties above €150. |
| United States | 800 $ USD | Generally free of charge below the threshold. |
| Canada | 20 $ CAD | GST/HST + duties above the threshold. |
| Australia | 1 000 $ AUD | GST (10%) or handling fees possible. |
| Rest of the world | Varies | Check with your local customs. |
* Indicative amounts. The final customs assessment rests solely with the authorities in your country. Tokeiwabi does not collect and cannot influence these charges.
Your doubts, answered
Does the displayed price include customs?
No. Our prices exclude import taxes (DDU model). VAT and any duties are paid on delivery, directly to the carrier.
Can I pay customs in advance?
Not through Tokeiwabi: these charges belong to your country and are collected by the carrier at the time of import.
What happens if I refuse to pay customs?
The parcel is sent back to us in Japan. Reshipping or return costs are then deducted from your refund.
Unsure about your situation?
Tell us your country: we'll give you an estimate before you even order.
