🇯🇵 Shipping from Japan within 24-48h
Complete trust

Warranty & authenticity

Buying a pre-owned watch takes trust. Here, openly, is how we earn it — from authentication to warranty.

Our promise

Authenticity checked at every step

Every watch sold at Tokeiwabi is chosen in Japan then checked by hand. We never buy blindly: references, markings and overall appearance are visually verified before anything goes on sale.

If the slightest doubt remains about a piece, it does not join the collection. It's as simple as that.

100%

Tested & checked

1/1

One example only

14 d

Returns accepted

24-48h

Shipping

Our process

Five steps before your wrist

Selection in Japan

Every watch is chosen one by one in Japan, never blindly: pieces listed as untested or faulty are set aside.

Authentication

Serial numbers, engravings and model references are visually checked and compared against period references.

Functional check

The watch is worn and observed over several days: running, accuracy and all functions (date, chronograph, bezel…) are checked. The battery is replaced if needed.

Cleaning & care

Careful cleaning that respects the patina: we preserve the marks of time rather than erase them.

Packing & dispatch

Careful protective packing, then tracked and insured shipping from Kobe within 24–48h.

In full transparency

What we guarantee — and what we don't

Honesty is part of the care. A vintage watch has lived — and that is exactly what makes it beautiful.

Guaranteed

  • Authenticity visually checked before going on sale.
  • The watch working correctly at the time of dispatch.
  • Cosmetic condition matching the photos and description.
  • A full functional test before dispatch.

Not guaranteed

  • Water resistance on older watches — never guaranteed, even on “Diver's” models.
  • Patina, micro-scratches and signs of use: these are the marks of time, described on every product page.
  • Normal wear after delivery (knocks, immersion, opening the case).

Our warranty

Every watch is covered by the legal guarantee of conformity, lasting one year from delivery — the minimum period set by law for a second-hand item. If the movement shows a fault unrelated to use, contact us: we will find a solution (repair or refund, as appropriate).

A question? Write to us

See also our FAQ and our returns policy.

Buy with peace of mind

Every watch in the collection has been through our process. All that's left is to choose yours.

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